Tool Free: 1-888-992-BAGS (2247)
Local: 416-640-1771
Shipping & Delivery
Jadavé Inc. currently ships to only addresses within Canada and the United States for purchases made via the online store.
Standard Shipments are made by Canada Post. Express Shipments are made by UPS.
Express delivery is not available to P.O. Boxes, rural
addresses and shipments to Yukon, NWT, Nunavut, Alaska,
Hawaii, APO/FPO addresses, or any US territory
addresses. Please allow extra time for these
shipments.
Jadavé
Inc. will ship the item(s) ordered by you according to
the delivery method you have chosen and to the address
indicated in the Order Confirmation. Delivery
times provided by Jadavé Inc. are estimates only.
Jadavé Inc. shall not be responsible for any damages or
costs resulting from any delays in delivery.
Unless otherwise stated, all prices quoted do not include shipping and handling charges and, when applicable, federal and provincial sales taxes. Separate charges for shipping and handling and taxes will be shown on the Order Confirmation for each Order, as applicable. You are responsible for all sales, use, goods and services, harmonized sales, and other taxes and duties associated with the Order.
Shipping Options
Canada Shipping Rates
Free Standard Shipping on all orders within Canada (LIMITED TIME ONLY)
Order Value | Standard 7 – 10 Business Days | Express Next Business Day Canada 3 – 4 Business Days US |
$0 - $99.99 | $4.99 | $44.99 |
$100 - $199.99 | $19.99 | $39.99 |
$200 and up | $19.99 | $34.99 |
All complete in-stock
orders where
the credit card is successfully authorized before noon
Eastern Time on a business day will be shipped the same
day. All other shipments will be sent the next business
day.
Express Delivery
All complete in-stock
orders where
the credit card is successfully authorized before noon
Eastern Time on a business day will be shipped the same
day. All other shipments will be sent the next business
day.
International Shipping Rates
Order Value |
Standard |
Express |
$0 - $99.99 | $40 | $80 |
$100 - $199.99 | $40 | $110 |
$200 - $599.99 |
$40 | $130 |
$600 - $799.99 |
$40 | $150 |
$800 and up | $40 | $200 |
Not eligible for free shipping promotions
Not able to ship more than 10 bags per order
No gift boxes or gift wrap will be sent
Customer is responsible for all duties and taxes
Privacy & Security
At Jadavé Inc., we believe your privacy when using our Web site is paramount. To enhance your jadave.com visit and inform you about the latest developments at Jadavé, we collect the following information:
Mailing List and Social Media Pages
You may opt to join our mailing list or fan pages on
social media sites such as Facebook and LinkedIn. When
you submit your email address to use we assume that you
want to be contacted regarding promotions and offers
at Jadavé. When you join our mailing list or fan pages
we respect your privacy and do not share your address
with any third companies without your permission.
Contest
When you sign up to participate in a contest on jadave.com or
our fan pages, you provide us with information that
allows us to enter you into the contest, verify
eligibility and contact you if you win. We also use the
information to communicate with you about our products,
services and promotions, if you choose to join our
mailing list at the time of entry.
Visiting jadave.com
We may also collect certain non-personally identifiable
information from you when you visit our website, such as
the type of browser you are using (i.e.: Netscape or
Explorer), the type of operating system (i.e.: Windows
or MAC), the domain name of your Internet service
provider and your entire query (if any) that was entered
into a search engine which led you to the current site
and any other "click stream" data. This information is
stored in our log files. We use the non-personally
identifiable information that we collect to rate and
improve the design and content of our website and to
enable us to personalize your experience. We may also
use this information in the aggregate to analyze how our
site is used, as well as to offer you products, services
and promotions.
The Use of Cookies
In order to enhance and personalize your
interactive experience, our site does use cookies. The
cookies do not contain any personally identifiable
information. If you wish to limit the number of cookies
that your browser accepts or prevent your browser from
accepting cookies, you can set your browser to alert you
each time you are about to receive a new cookie or you
can turn off your cookies completely. This however will
not allow you to take full advantage of all of the
features available to this site.
Fraud Prevention
We reserve the right to co-operate with local,
provincial/state, national and international authorities
in investigations of improper or unlawful activities and
this may require the disclosure of personal information.
We may also report to other organizations about improper
or unlawful activities the Jadavé website and this
disclosure may include disclosure of personal
information relating to those individuals conducting
such improper or unlawful activities.
In addition, in order to protect you and Jadavé Inc. from fraudulent transactions, we may provide your online shopping related information to a reputable outside organization to perform address verification. This address verification is intended to ensure that the "bill to" address that you provide matches your credit card address. The outside organization does not store any personal information that we provide from shopping transactions.
Updating the Privacy Policy
Jadavé may update its privacy policy from time to time
to reflect changes in our information practices. As a
result, we encourage you to periodically review this
page for the latest information on privacy policies.
Your continued use of the site indicates your consent to
such terms.
If you have any questions about this privacy statement, the practices of this site, or your dealings with our site, please contact customerservice@jadave.com or call (416) 640-1771 or 1-888-992-BAGS (2247) or contact us in writing at the following address:
Jadavé Inc. 300 New Toronto Street, Unit 11 Toronto, Ontario M8V 2E8Jadavé Inc. will remove any personal information from our database pursuant to a written request from you. Please e-mail such requests to us, identifying your first and last name. Be sure to type "remove registrant" in the subject line of your email.
Legal Terms of Use
Limitation of Liability
Jadavé Inc. takes no responsibility for the accuracy or
validity of any claims or statements contained in the
information or related graphics of this site. Further,
Jadavé Inc. makes no representations whatsoever about
the suitability of any of the information contained in
the information or graphics on this site for any
purpose. All such information and related graphics are
provided without warranty of any kind. Jadavé Inc. makes
no representations whatsoever about any other web site
which you may access through this site. When you access
a non-Jadavé web site, you understand and acknowledge
that it is independent from Jadavé Inc., and that Jadavé
Inc. has no control over the content on any such web
site. In addition, a link to a non-Jadavé web site does
not mean that Jadavé Inc. endorses or accepts any
responsibility for the content, or the use, of such web
site. It is your responsibility to take precautions to
ensure that whatever you select for your use by you is
free of such items such as viruses, worms, trojan
horses, and other items of a destructive nature.
IN NO EVENT WILL JADAVÉ BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE INFORMATION AVAILABLE OR REFERRED TO ON THIS SITE.
Use of the Site
While visiting the Jadavé site, you may not: post,
upload, publish, reproduce, transmit, or otherwise
distribute information or other material: (a)
constituting or encouraging conduct that would
constitute a criminal offense or give rise to civil
liability; (b) which is protected by copyright, or other
intellectual property right, or derivative works with
respect thereto, without obtaining permission of the
copyright owner or rightholder; (c) otherwise use this
site in a manner which is contrary to law, including the
posting or transmitting of any information or software
which contains a virus, cancelbot, trojan horse, worm or
other harmful or disruptive component.
Copyright
All materials published or otherwise accessible through
this site including, but not limited to, news articles,
text, photographs, images, illustrations, audio clips,
video clips, software, and other materials (the
"Content") are protected by copyright, and are owned or
controlled by Jadavé Inc. and any others which may own
copyright or the party credited as the provider of the
Content. All visitors shall abide by all additional
copyright notices, information, and restrictions
contained in the Content. All visitors shall abide by
all additional copyright notices, information, and
restrictions contained in any content accessed through
this site.
Trademarks
The trademarks, logos, and service marks, including but
not limited to, "Jadavé" and “Jadavé Inc.” and other
names, logos, and icons identifying the products and
services (collectively the "trademarks") displayed on
the site, are registered and unregistered trademarks of
Jadavé Inc. Nothing contained on the site should be
construed as granting, by implication, estoppel, or
otherwise, any license or right to use any trademark
displayed on the site without the written permission of
Jadavé Inc. Your misuse of the trademarks displayed on
the site, or any other content on the site, except as
provided in these Legal Terms of Use, is strictly
prohibited. You are also advised that Jadavé Inc. will
aggressively enforce its intellectual property rights to
the fullest extent of the law, including the seeking of
criminal prosecution.
Confidential Information
You authorize Jadavé Inc. to collect from any party and
to retain all relevant information relating to your use
of this site, and you hereby authorize any party to
provide us with such information. You understand and
agree that unless you notify Jadavé Inc. to the contrary
by e-mailing us, or writing to us using the address
provided above you further authorize Jadavé to disclose,
on a confidential basis, to any necessary parties with
whom Jadavé Inc. has business relations all necessary
information relating to your dealings with us and this
site.
Recourse
If you are dissatisfied with the Jadavé Inc. site or
with any terms, conditions, rules, policies, guidelines,
or practices of Jadavé Inc. in operating this site, your
sole and exclusive remedy is to discontinue using this
site.
Indemnity
You agree to defend, indemnify, and hold Jadavé Inc. and
its affiliates and related companies harmless from any
and all liabilities, costs, and expenses, including
reasonable attorneys' fees, related to the violation of
this Agreement by you or users of your account, or in
connection with the use of this site or the placement or
transmission of any information or other materials on
this site by you or users of your account.
Miscellaneous
This Agreement, including any and all documents
referenced herein, constitutes the entire agreement
between Jadavé Inc. and you pertaining to the subject
matter hereof. Jadavé Inc.'s failure to insist upon or
enforce strict performance of any provision of this
Agreement shall not be construed as a waiver of any
provisions or right. If any of the provisions contained
in this Agreement be determined to be void, invalid, or
otherwise unenforceable by a court of competent
jurisdiction, such determination shall not affect the
remaining provisions contained herein. This Agreement
shall be governed by and construed in accordance with
the laws of the province of Ontario and the federal laws
of Canada applicable therein. The parties have requested
that this Agreement and all documents relating thereto
be drawn up in English. Les parties ont demandé que
cette convention ainsi que tous les documents qui s'y
rattachent soient rédigés en anglais.
Jadavé Inc. has no obligation to monitor this site. However, you agree that Jadavé Inc. has the right to monitor this site electronically from time to time and to disclose any information as necessary to satisfy any law, regulation, or other governmental request, to operate this site properly, or to protect itself or its subscribers. Jadavé Inc. reserves the right to refuse to post or to remove any information or materials, in whole or in part, that, in its sole discretion, are unacceptable, undesirable, or in violation of this Agreement.
Return & Exchange Policy
Your satisfaction with our products is our top priority.
If for any reason you are not satisfied with your
purchase, you may return or exchange any unused items
purchased from jadave.com with proof of purchase
within 30 days of receiving your order.
If you would like to return or exchange Jadavé merchandise purchased from another retailer please return to the store where you made your initial purchase.At jadave.com we are only able to process returns of merchandise purchased from jadave.com.
The following procedures apply only to jadave.com purchases:
1. Using your order number and full name as it appears on the original order, please email Jadavé at customerservice@jadave.com with your request for a return or exchange.
2. Once your initial order has been identified, you will be asked to select the item you wish to return or exchange and will be provided with a Return Authorization number (RA) and the return address. If it is an exchange please provide the details of the item you would like in exchange for the returned item.
3. Send the item(s) to the return address provided below and clearly indicate your RA number on the box being returned, otherwise it will be refused at the destination. Refunds and exchanges will only be issued once Jadavé has received the returned item.
Jadavé Inc. - Returns Department 300 New Toronto Street, Unit 11 Toronto, Ontario M8V 2E8Care
All Jadavé leather products has been chemically sealed and treated during production. Our leather products are best cleaned using a damp cloth moistened with water to remove surface marks and dirt. If you wish, polish the surface with a gentle leather conditioner to maintain the clean and supple appearance of the leather. For more serious stains you may visit a trusted dry cleaner that specializes in the care of leather garments and bags at your own risk.
Warranty
Jadavé warrants all Products against defects in materials and workmanship for a period of one (1) year from the date of original purchase. If a defect is reported to Jadavé by Customer during the warranty period, Jadavé at its option will either repair (using new or remanufactured parts) or replace (with a new or remanufactured unit) the Product at no charge.
Customer is responsible for returning the defective Product to Jadavé. If the defect is found to be covered under this limited warranty, Jadavé will pay to ship the repaired or replaced unit back to the Customer. If it is not warranty-related, Customer will be responsible for return shipment. Customer agrees the foregoing constitutes Customer's sole and exclusive warranty and remedy for breach by Jadavé of any warranties.